No matter what industry, company or department you're in . . . no matter what level in an organization you're at . . . we've all worked for (or are now working for) an ineffective, abrasive or just plan all-around awful manager. What's wrong with these people??
We all know that colleges and universities do a good job educating students in specific disciplines - accounting, law, education, etc. But rarely do they do a good job educating students on what the real world is like and what skills are essential to being successful in organizations. The result is managers who just never "get" it.
WHAT"S WRONG WITH MANAGERS? is an interactive presentation that identifies three critical competencies all managers need, the reasons why organizations fail when selecting and promoting high-performers to management positions, and several specific actions organizations can use to increase their managers' and supervisors' effectiveness.
You'll learn some quick tips and techniques that you can take back to your business immediately and start getting results. You can't afford to miss this presentation.
Speaker: Laurie Glover
Laurie Glover is a self-motivated, results-oriented, and enthusiastic Organizational Development Professional with extensive international experience in Corporate Training, Academia, and Sales and Marketing management.
Her sales and marketing background includes a senior management position as Director of Sales and Marketing for an international travel and tourism organization with annual sales over $50M. Ms. Glover successfully managed and implemented a major technical enhancement project and restructured regional operations resulting in improved customer access and satisfaction, increased sales, and a substantial increase in employee productivity.
Ms. Glover holds a Masters of Arts in Communication and has served as an Adjunct Professor Communication at Florida Atlantic University in Boca Raton, FL, Nova Southeastern University in Davie, FL, and Broward College in Coconut Creek, FL. She earned a positive reputation for her ability to integrate academic theory and practical business knowledge to prepare students for their careers. She has taught courses in Public Speaking, Organizational Communication, Written Communication, Group/Team Communication, Gender Communication and Argument and Debate.
Ms. Glover is president of QSTS, Inc., a consulting firm which helps organizations and individuals move from "good" to "great by igniting organizational excellent. In addition to working with organizations to define and develop a culture of excellence she also provides customized blended workplace learning solutions, specializing in Management and Supervisory skills, to both for-profit and non-profit organizations to increase productivity and profitability. With her strong focus on strategic improvement, she helps drive initiative to reach corporate objectives. Ms. Glover is a creative problem-solver who builds successful cross functional relationship and uses excellent interpersonal skills to get results. Ms. Glover and her team of highly experienced subject matter experts and facilitators conduct need analyses, identify knowledge and performance gap analysis, and and develop and facilitate effective, targeted improvement programs.
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