Are you curious about cutting edge talent development initiatives in South Florida? Who is being creative with new implementation ideas? Our popular TD Talks event is back to share innovative practices!
This event will feature three organizations and professionals who have implemented a variety of cutting edge, impactul programs. Similar to the world-famous TED talks, each presenter will share their best practices and results within 20 minutes.
The event will feature these innovative practices and professionals:
· Talk #1: Creating a Multi-tiered Global Trainer Certificate Program by iQor
· Talk #2: Blending the Traditional and the Exceptional by Personify Leadership
· Talk #3: Instilling a Culture of Innovation by Ultimate Software
Talk #1: Creating a Multi-tiered Global Trainer Certificate Program by iQor
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. iQor partners with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.
iQor experienced rapid growth with mergers and acquisitions, and as a result the Training and Development talent pool ran the gamut; new trainers, tenured trainers, developers, and training managers coming from all walks. In response, iQor created a multi-tiered Trainer Certification program based on training industry standards. The program was conducted in an open, facilitative forum that ensured that all trainers would be rooted and grounded in the same adult learning principles, while feverishly delivering thousands of committed training hours for their clients.
iQor received top honors as the Silver Award winner awarded by ATD South Florida Chapter at the Champions of Learning Event in 2014.
Presenter: Tarisse Grant-Shelton
Tarisse is currently a member of iQor's Corporate Training Department, servicing the company's Consumer Products Division. In this role, she provides training and development support for the customer service, catalog, tech support, energy, utilities and some collections areas within the company. Tarisse has been with iQor, formerly IRT, since 2005 and has held almost every role as related to Training & Development during that time. She holds a Bachelor's degree in Communication and Meteorology from Florida State University and a Masters of Education with an emphasis in Educational Leadership from Concordia University.
Talk #2: Blending the Traditional and the Exceptional by Personify Leadership
Traditional learning methods are essential but what are the areas that make learning outcomes exceptional? In this presentation, Angela Sebaly, Co Founder and Creator of Personify Leadership will share how to reach exceptional outcomes in leadership development using 5 methods of training design and delivery and 4 reinforcement strategies for increased retention.
Personify Leadership is not your “death by Power Point” training! Each participant who goes through the Personify Leadership program has the opportunity to connect with the concepts in a way that aligns with their learning style. You will also notice another core belief that is shared – that participants learn best when they are having fun!
Presenter: Angela Sebaly
Angela has worked in the Organizational Development, Training and Human Resource field for the last 19 years. During this time, Angela has been involved in a range of Human Resources functions from creating a start-up Human Resources department to spearheading Leadership Training & Coaching for a multi-billion dollar global company. Angela has developed and implemented various leadership development programs, including high potential, core management and executive development for Fortune 500 companies worldwide. Angela currently is the founder of Invested Leadership Inc. and the co-founder of Personify Leadership.
Talk # 3: Instilling a Culture of Innovation by Ultimate Software
Ultimate Software is a leading cloud provider of people management solutions with headquarters in Weston, FL. Fortune magazine has ranked Ultimate #21 on its 2015 “100 Best Companies to Work For” list. This marks Ultimate’s fourth consecutive year in the top 25 and is prestigious recognition for their culture of trust, innovative work style and collaborative work environment. Chris Alper, Manager of Onboarding will share their best practices of instilling this culture of innovation to new hire onboarding, training and development.
Presenter: Chris Alper
Chris has more than 20 years experience in learning and employee development, including instructional and leadership roles in both public education and global software organizations. He is currently responsible for Ultimate Software's Onboarding program, and also the Product Development organization’s Learning and Employee Development.
The event will be at the Palm Beach State College Humanities and Technology Building. PBSC is located on the FAU campus. The campus is most easily accessed by taking Spanish River Boulevard to FAU Boulevard. Once on FAU Blvd, keep right as the road forks, and you will see PBSC on your left across from the FAU stadium. Our event will be held in Humanities and Technology Building- Room 103.
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Area of Focus and Expertise: Training Delivery, Integrated Talent Management and Instructional Design
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