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  • Informal Learning . . . Are We Missing a Huge Opportunity?

Informal Learning . . . Are We Missing a Huge Opportunity?

  • Tuesday, April 14, 2015
  • 5:30 PM - 8:30 PM
  • Ryder System Inc. Corporate Offices, 11690 NW 105th Street, Miami, FL 33178


Registration is closed
Informal Learning . . . 
 are we missing a
 HUGE opportunity?
Did you know that within the first 48 hours of your employees attending a traditional training or learning event, their knowledge retention drops to 33 percent
Did you also know that research now shows that nearly 80 percent of learning in the workplace takes place informally
So why are training departments still spending the vast majority of their budgets on formal training efforts?

This session will address the methodologies behind Performance Support (learning while doing), and how it is now, more than ever, all around us!
In the session you will have the following questions answered . . .
  • What Performance Support is: methodologies and concepts
  • What does Performance Support Look Like;
  • What are the design considerations when integrating Performance Support into an existing learning approach
  • How Learning Groups interact with the enterprise when they begin providing Performance Support solutions

About the Presenter: Bob Mosher


Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet the 5 moments of learning need.

Bob has been an active and influential leader in the learning and training industry for over 30 years and is renowned worldwide for his pioneering role in e-learning and new approaches to learning. Bob came to APPLY Synergies from Ontuitive, a world leader in Performance Support Software, where he was the Global Chief Learning Evangelist. Before joining Ontuitive he was with Microsoft, where he was Director of Learning Strategy and Evangelism, a global business at Microsoft Corporation featuring innovative learning products that help individuals and organizations learn more and go further using Microsoft technologies. Bob helped guide and communicate the direction of Microsoft Learning’s products both externally to their customers, and internally throughout Microsoft.  Bob started his career in adult education with Element K as their Executive Director of Education.


He has acted as an influential voice in the industry by speaking and keynoting at conferences and by being an active participant and author within industry associations such as ASTD, the Masie Consortium, the e-Learning Guild, and CLO Symposium/Magazine.

Bob has worked with clients such as McDonald’s, Bank of America, Herman Miller, Hitachi, Disney University, Progressive Insurance, Huntington National Bank, Bank of America, Travelers Insurance, The Defense Acquisition University (DAU), Department of Defense (DoD), Boeing, ADP, Amway, CDW, GE Medical, Humana, and ExxonMobil.

Bob has received two lifetime achievement awards in the Training industry.  In 1997, Bob received the ITTA's Eddy Award for Excellence, awarded to individuals who exemplify excellence in the IT education industry. And most recently he received the Institute for IT Training’s 2006 Colin Conder award presented to a person who has made a significant and lasting contribution to the IT training industry. He is the co-author of two books: Training for Results and  Innovative Performance Support: Tools and Strategies for Learning in the Workflow.


Parking and Directions:

Ryder Headquarters is located right off of the Florida Turnpike- Homestead Extension. Free parking is available on-site. Please see details for directions and other important parking information. After security point, please proceed and take a left to drive to the back of the building. There is plenty of parking space and you can park close to the cafeteria gate where you will see signs. Please click here for full instructions and directions.


Special Instructions: Please bring a Photo ID with you to show to the security at the entry gate of the building. Upon entering please let security know that you are here for the ATD South Florida Chapter event.


Linking this Presentation to Our Profession

Area of Focus and Expertise: Performance Improvement

Click the model to learn more about this Area of Expertise and the ATD Competency Model.



HRCI Credits 



"The HR Certification Institute has pre-  approved this activity for 1.5 general recertification credits."


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