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  • How to Ensure that Your Learning and Development Delivers Business Value

How to Ensure that Your Learning and Development Delivers Business Value

  • Tuesday, March 09, 2021
  • 11:30 AM - 1:30 PM
  • Virtual: Zoom Platform

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 ROI | How to Ensure that your Learning & Development Delivers Business Value

As a result of the COVID-19 pandemic, many organizational leaders have conducted top-to-bottom reviews of projects and programs in an attempt to cut budgets and save money. Are you prepared to show how your learning and development projects and programs deliver business value?

Today's top executives clearly recognize the heavy investment they make in learning and development.  All stakeholders involved in initiating, designing, developing, facilitating, implementing, and supporting L&D programs must see the results of their efforts and how these programs connect to the business. This session shows participants how to measure major programs, projects, and initiatives at all levels of evaluation, including ROI.

It also emphasizes what executives (the funders) want to see and provides examples of where ROI occurs and how it is developed.

Learning Objectives

After attending this session, participants should be able to:

  • Explain the data sets possible from learning and development, by categories, including ROI.
  • Identify the categories that are desired by top executives and other key stakeholders.
  • Design learning programs to deliver application, impact, and a positive ROI.
  • Pursue a plan to measure results and communicate results to different audiences


This event has been pre-approved by the ATD Certification Institute for continuing education credits towards professional development hours for initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials for a maximum 1 point.   


    Presenter: Jack J. Phillips, Ph.D.

Jack Phillips, PhD

Jack J. Phillips, Ph.D. is the chairman of ROI Institute, Inc. and a world-renowned expert on accountability, measurement, and evaluation. He provides consulting services for Fortune 500 companies and major global organizations. As the author or editor of more than 75 books, he conducts workshops and presents at conferences throughout the world, and has received several awards including the Society for Human Resource Management award.

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